While both provide pedal assistance, e-Road bikes are purpose-built for performance riding, not just commuting or recreation. The key differences are:

• Core Purpose: An e-Road bike is designed for speed, distance, and fitness on paved roads. A regular e-bike is often built for general transportation, versatility, or comfort.
• Key Differences: E-Road bikes feature a lightweight frame, drop-bar riding posture for aerodynamics, and performance-oriented components (like a road-specific motor and gearing) to maintain a traditional road bike's agile feel and efficiency.
• Design Philosophy: The motor in an e-Road bike is engineered to amplify your effort, not replace it. It helps you ride farther, tackle challenging climbs, and keep up with groups, ultimately extending your limits while preserving the authentic experience of road cycling.

At Eahora Urace, our e-road bikes belong to Class 3, offering you a high-performance riding experience. It's important to note that different countries may have specific requirements when it comes to ebike registration. Rest assured, we've got you covered. If you need any information regarding the registration process according to the laws of your country, we are more than happy to provide you with all the relevant details. Your safety and compliance are our top priorities.

Absolutely! If you need to split your order into smaller payments using different methods, simply get in touch with our dedicated customer service team. We're here to assist you every step of the way. Additionally, we offer convenient payment options such as Paypal and Klarna, allowing you to make monthly payments that suit your budget and preferences. Feel free to reach out to us for more information or assistance with payment arrangements.

We support Klarna's four-interest-free installments.

In Assist Level 3, with a rider weight of approximately 143 lbs (65 kg) on gentle paved roads, you can expect a range of about 50 miles (80 km). However, your actual range can vary significantly based on several key factors:

• Rider Weight & Cargo
• Terrain & Elevation Gain
• Wind Speed & Direction
• Ambient Temperature
• Assist Level Usage
• Tire Pressure & Riding Style

The R3 weighs approximately30.9 lbs (14 kg). While it is heavier than a non-assisted performance road bike (which typically weighs 17-20 lbs), the weight is strategically distributed in the frame to maintain excellent handling and stability.Critically, the motor assistance more than compensates for the added weight.On climbs or during acceleration, the pedal assist makes the bike feel responsive and agile, allowing you to conquer hills with greater ease than on a traditional bike.

You can cancel your order before it is shipped. Once you place the order, we will reach out to you within 24 hours to provide the tracking number.

You can receive a full refund if the ebikes have not yet been shipped. However, if they have already been shipped, you will need to contact our official customer service at Eahora Urace for refund authorization. Please note that any shipping damages incurred during the return period will be deducted from the total refund amount. For more detailed information, please refer to our Return&Refund Policy.

Please contact our customer service by email, and they'll provide you with the fastest solution.

You can expect to receive your refund within 1-3 working days. If not, please contact our customer service for more detailed information and confirmation.